How to Book e-Rent-A-Car Guam in 3 Steps | Documents, Payment & Airport Access

Sep 13, 2026 (Updated Oct 12, 2026)

Using e-Rent-A-Car Guam comes down to three steps: book your car, prepare your documents and options, then complete the agreement at the office. The office operates 24 hours, but it does not provide pickup from Guam’s airport. Confirm your reservation time, payment card, and ground transportation before your flight.

Step 1: Make your reservation

Reserve through the official e-Rent-A-Car website or call 648-2886 from Guam. Enter your rental dates, vehicle class, drivers, and required options.

A 24-hour office does not mean that a reserved vehicle is held indefinitely. The current terms state that a vehicle may be released to another customer if the renter has not arrived within 30 minutes of the original reservation time. Contact the office if immigration, baggage delivery, or a delayed flight changes your arrival time.

Step 2: Prepare your documents and payment

• Original valid driver’s license: Photocopies are not accepted. Under 16 GCA §3101(d), as amended by Public Law 38-85 (effective December 20, 2025), a valid license issued by another U.S. state, territory, or commonwealth may be used in Guam for up to 90 days after arrival. Guam law recognizes valid licenses from Japan, Taiwan, South Korea and several other listed jurisdictions under §3101(c) for up to 30 days. Rental-company requirements still apply.
• Major credit card: Please pay with the driver’s credit card. If the driver doesn’t have one, you can pay with a card in someone else’s name, but an additional driver fee applies. The cardholder must be present to sign. The current terms list Visa, Mastercard, Diners, Discover, and UnionPay.
• Passport or passport copy for Guam tourists: The current terms require this from renters and cardholders identified as Guam tourists. U.S. domestic travelers who do not carry a passport should confirm acceptable identification directly with the office before booking.

Debit cards, prepaid cards, American Express, JCB, and traveler’s checks are not accepted under the current terms. A credit card is the standard payment method. Cash rental is possible only if you add CDW, ZDW, and NOC and leave a $150 deposit. A $100 preauthorization is also placed on the card at departure. This is a temporary hold on available credit, not a normal payment transferred to the rental company.

Although drivers age 18 or older may rent, the current terms say proof of employment and financial stability must be provided. Contact the office before booking if this may apply to you.

Choose the vehicle class and options

Consider passengers, luggage, child restraints, and every person who will drive.

• Child restraints: Infant, child, and booster seats are available. The current terms list a fee of $5 per child per day, and customers install the seats themselves.
• Additional drivers: Register every person who may drive. The current fee is $5 per driver per day. An accident involving an unregistered driver is excluded from coverage.
• Optional protection: CDW, ZDW, and NOC have different purposes and exclusions. Review the price, deductible, combination rules, and exclusions on the booking page and rental agreement.

Step 3: Travel to the office, sign, and depart

There is no pickup service from the airport to the rental office. Follow the signs from arrivals to the taxi stand and ask for the Tumon main office. The company’s current guide estimates the trip at about 1.8 miles (2.8 km), 10 minutes, and approximately $20, plus a suggested tip of about 10–15%. Actual time and fare may vary.

Under the current promotion, customers who arrive by taxi from the airport can present the receipt at check-in for a $15 discount on the rental charge. No receipt means no discount, and it cannot be combined with another discount. After you return the car, a free shared shuttle can take you to the airport or your hotel.

Complimentary round-trip shuttle service is offered for Tumon hotels. Guests at Leopalace Resort connect at Guam Plaza Resort & Spa using the Leopalace shuttle, while Starts Guam Resort guests connect at Reef Hotel. Confirm the pickup time and meeting point with the office.

At the office, sign the agreement and inspect the vehicle with staff. The current terms instruct renters to photograph or record the vehicle and inspection sheet before leaving. Check existing damage, fuel level, warning lights, and any child restraint.

Booking-to-departure checklist

• Reserve for a realistic office arrival time
• Bring the original valid driver’s license
• Prepare the required ID and an accepted credit card (normally the driver’s own card)
• Select a vehicle class that fits passengers and luggage
• Reserve child seats and register all additional drivers
• Take a taxi from the airport and keep the receipt
• Save the office contact information in case of delay
• Review the agreement and vehicle condition before departure

Frequently asked questions

Can I drive with a U.S. state license?

Yes. Under 16 GCA §3101(d), as amended by Public Law 38-85 (effective December 20, 2025), a person with a valid license from another U.S. state, territory, or commonwealth may drive for up to 90 days after arrival. Licenses from Japan, Taiwan, and South Korea remain valid for 30 days under §3101(c). Bring the original license and satisfy the rental company’s contract requirements.

Can I pick up a car after a late-night flight?

The office operates 24 hours, but an unreported delay of more than 30 minutes may affect whether the reserved vehicle is held. Include the taxi transfer in your timing and contact the office if you will be late.

Will the company pick me up at the airport?

No airport pickup is provided. Take a taxi to the office. After you return the vehicle, a free shared shuttle can take you to the airport or your hotel.

Can I pay with cash, Amex, or JCB?

Amex and JCB are not accepted. The current terms list Visa, Mastercard, Diners, Discover, and UnionPay and exclude Amex, JCB, debit cards, and prepaid cards. Cash rental is possible only if you add CDW, ZDW, and NOC and leave a $150 deposit; a credit card is the standard.

Summary

Choose a realistic reservation time, bring the correct license, identification, and accepted credit card, and arrange a taxi from the airport. The office is open 24 hours, but your car is not held indefinitely when you miss the reservation time. Keeping the taxi receipt and contacting the office during delays can make pickup much smoother.

Information checked September 13, 2026. Prices, promotions, accepted cards, and shuttle conditions may change. Review the current e-Rent-A-Car website and rental terms before booking.

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